50% Non Refundable Deposit is processed at time of booking.
Final Payment is due 60 Days prior to arrival and is non refundable.
Amendment outside 60 days are subject to availability and is free of charge. Any further amendments are treated as a cancellation and incur 100% fee.
In case of “No Show”on arrival day forfeit 100% of booking payment.
All payments must be made in IDR. Payments can be made by bank transfer or Credit card. Some conditions apply and full details will be given at the time of booking.
Surcharge applies for all credit card payments.
Payments by Traveller’s Cheques, other currencies or personal cheques, will not be accepted.
Security deposit is required. A deposit will be requested upon arrival and refunded upon departure, unless damages/repairs need to be performed, in which case refunds will be made, less the cost of damages.
In the case of last minute bookings, where is it impractical or very difficult for The Hirer to make a deposit by bank transfer, we will accept cash in Rupiah only on arrival. However, a credit card authorisation form will need to be used to ensure deposit requirements are met. This form will need to be accompanied by photocopies of both sides of the credit card, a photocopy of holder’s passport, and written authorisation.